This guide is for Function fees. Customer tag based fees are available on all plans for Everywhere fees.
To set up a customer tag based fee on a Function fee, you need to be on the Plus plan with Shopify Plus. If you are not on Shopify Plus, you can use Everywhere fees to set up a customer tag based fee. See What is the Everywhere Method and how do I use it?.
- In the app, click Add fee, then Create custom fee. To edit an existing fee instead, open it from Fees and click Customize this fee.
- Under the Customer tags section, click Enable customer tags.
- In the Update data access window click Update.
- Click the Add customer tags.
- Select the tags the fee should apply to. You can use the search field to find a specific tag.
- Click Select in the modal.
- Click Save.
This will apply the fee only to orders where the customers tags match the tags you choose for the fee.
Watch the following video to see the setup steps:
Always label deposits separately for compliance
Display bottle deposit fees as a clearly labeled, separate line item at checkout and on receipts. This meets regulatory transparency requirements, builds customer trust by showing exactly what they're paying, and makes it significantly easier to track deposits for reporting and audits. Use a clear label like "Bottle deposit" or "Container deposit (CRV)" so customers immediately understand the charge.
Originally from our Help Center