Accept best offers on your Shopify store to boost sales

In this article I will walk you through how to install and set up the Magical Make an Offer app developed by the Magical Apps team on your Shopify Store.

Our team builds Shopify apps that solve real problems and helps businesses of all sizes thrive online. To date, we have developed over 130 Shopify stores and developed apps such as the 4.8-star rated Magical Make an Offer.

To put these instructions together, I worked with our team of developers and support agents to outline not only the basic install and setup instructions, but some key troubleshooting issues you may run into and how to solve them.

If you find anything is missing, please feel free to get in touch with me.

Installed the app before September 27, 2023?

If you installed the app before September 27, 2023 and have not contacted the Magical Apps team to upgrade to Magical Make an Offer v2, your store is using Magical Make an Offer v1, the previous version of the app.

For setup support with the v1 version of the app, please refer to these pages or contact our team:

Read Magical Make an Offer v1 Setup Instructions

To upgrade to Magical Make an Offer for free, please contact the Magical Apps team.


App Install Instructions

Installing the app in Shopify is easy.

Click “Install” on the Magical Make an Offer app listing.


App Setup Instructions

After completing the app installation, read the setup instructions to learn how to activate or deactivate the app embed block, add additional app blocks and create, edit, or delete an offer.

Initial App Setup

Setup Instructions

For assistance with setup, contact the Magical Apps team once the app is installed.

The guided setup process within the app will help you add and activate Make an Offer functionality on your online store in minutes. Open the app within your Shopify store to complete each of the following steps:

App Setup Instruction Library

Add an offer

  1. Click the Offers link in the app navigation menu to go to the Offers page.
  2. Click the Create offer button to create a new offer.
  3. Enter a title for your offer, and configure offer settings.
  4. Click the Save button to save the offer.

Activate the app embed block

  1. From your Shopify admin, go to Online Store > Themes.
  2. Find the theme that you want to edit, and then click Customize.
  3. Click the App embeds tab.
  4. Beside Magical Make an Offer, click the toggle to activate it.

Activate Make an Offer Button app block

If the Enable button setting is enabled on an offer, the Make an Offer app will try to automatically place the button near the add to cart button on the product page. You can control the placement of the button yourself by adding an app block to your theme.

  1. From your Shopify admin, go to Online Store > Themes.
  2. Find the theme that you want to edit, and then click Customize.
  3. Open the drop-down menu at the top of the page.
  4. Select Products, and then select the product template that you want to edit from the dropdown menu.
  5. Under the panel click the + Add block or + Add section button depending on where you want the make an offer button to appear.
  6. From the APPS section, click Make an Offer Button to add the block.
  7. Click Save to activate it.

Activate Make an Offer Inline Form app block

If the Enable inline setting is enabled on an offer, the Make an Offer app will try to automatically place the inline form near the add to cart button on the product page. You can control the placement of the inline form yourself by adding an app block to your theme.

  1. From your Shopify admin, go to Online Store > Themes.
  2. Find the theme that you want to edit, and then click Customize.
  3. Open the drop-down menu at the top of the page.
  4. Select Products, and then select the product template that you want to edit from the dropdown menu.
  5. Under the panel click the + Add block or + Add section button depending on where you want the make an offer button to appear.
  6. From the APPS section, click Make an Offer Inline Form to add the block.
  7. Click Save to activate it.

Adding Custom Fields to Offers

  1. Click the Offers link in the app navigation menu to go to the Offers page.
  2. Click the offer you want to edit. If you do not have an offer setup, follow the instructions on this page under “Add an offer”.
  3. Scroll down to the Fields section.
  4. Click Add field.
  5. Select the Type of field.
  6. Configure the settings for the field.
  7. Click Add.
  8. Repeat steps #4 to #7 for each field you’d like to add.
  9. Click the Save button to save the offer and publish the fields.

Activate Pay what you want

  1. Click the Offers link in the app navigation menu to go to the Offers page.
  2. Click the offer you want to edit. If you do not have an offer setup, follow the instructions on this page under “Add an offer”.
  3. Under the settings section select enable offers above product price.
  4. Optionally select disable offers below product price.
  5. Click Save.

Managing offer requests

The offers that your customers make on your Online Store are saved as offer requests which you can accept, decline, or counter.

Accept an offer request

  1. Click the Requests link in the app navigation menu to go to the Offer requests page.
  2. Click the Review filter at the top of the page to view all offer requests that have the review status and require your attention to proceed.
  3. Click an offer request in the list to go to the offer request page.
  4. Click the Accept button to accept the offer. This will send the customer an email notification letting them know that their offer has been accepted along with a checkout link that they can use to complete their order.

Decline an offer request

  1. Click the Requests link in the app navigation menu to go to the Offer requests page.
  2. Click the Review filter at the top of the page to view all offer requests that have the review status and require your attention to proceed.
  3. Click an offer request in the list to go to the offer request page.
  4. Click the Decline button to decline the offer. This will send the customer an email notification letting them know that their offer has been declined.

Counter an offer request

  1. Click the Requests link in the app navigation menu to go to the Offer requests page.
  2. Click the Review filter at the top of the page to view all offer requests that have the review status and require your attention to proceed.
  3. Click an offer request in the list to go to the offer request page.
  4. Click the Counter button.
  5. Enter a counter offer price.
  6. Click the Send counter offer button to counter the offer. This will send the customer an email notification letting them know that their offer has been countered along with a checkout link that they can use to complete their order for the counter offer price.

Automatically accept, decline, or counter offer requests

You can automate offers so that incoming offer requests can be automatically accepted, declined, or countered based on the offered amount.

  1. Click the Offers link in the app navigation menu to go to the Offers page.
  2. Click the offer that you want to set automations on.
  3. In the Automations section, set the values for automatically accepting and/or declining offer requests. If you set values for both Automatically accept and Automatically decline, you can then optionally choose to Automatically counter offers that would otherwise be automatically declined. The counter offer amount will be the set to the lowest offer amount that you would automatically accept.
  4. Click Save.

Frequently Asked Questions

Discover answers to common questions about the Magical Make an Offer app for Shopify.

Read FAQs


Magical Make an Offer

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