To find orders that include answers from your custom fields, follow these steps:
- From your Shopify admin, go to Orders.
- Click the magnifying glass to open the Search and Filter panel above your order list.
- Click the Add Filter + button on the left side.
- Select Tagged with from the filter options.
- Search for Magical Form Fields and select it (be sure to enter the full name).
- All orders with field data will now be displayed. You can view details for any order by clicking its Order Number.
That’s it. Now you can easily see which orders include custom field information.
Express checkout bypasses required fields
If you use required product page fields (personalization, terms checkbox, age verification, file upload), consider disabling dynamic checkout buttons (Apple Pay, Shop Pay, Google Pay) on products where those fields are mandatory. Customers using express checkout skip the product page entirely and go straight to checkout — they never see your required fields, so they can complete a purchase without providing the data you need. This is a platform limitation, not an app bug. In Shopify, you can disable dynamic checkout buttons per product or globally in your theme settings to ensure customers always pass through the product page and complete required fields.
Paid fields require published products
Paid fields (embroidery +$X, gift wrapping +$Y, rush fees) create hidden products behind the scenes. These products must be set to "Active" and available on your Online Store sales channel — they can be "Unlisted" so they don't appear in collections or search, but they must be published. If the paid add-on price doesn't show in the cart or the option doesn't work, this is almost always the cause. Check your Shopify admin: Products → find the generated add-on products → ensure Status is Active and the Online Store sales channel is enabled. This is the #1 setup mistake with paid fields.
Originally from our Help Center