Saad Khalid
Customer Support at Magical Apps · Toronto, Canada
4 years in e-commerce
I am a skilled customer success rep having helped over 1,000 Shopify stores.
Through my experience I have cultivated a deep understanding of Shopify's platform and its potential to drive business success and what can help businesses get to the next level.
Through taking and managing multiple customer requests and inquiries, I have been able to ensure a seamless online shopping experience for clients and understand what they find important for their business.
What Saad knows best
- Shopify customer support and success
- App setup, configuration, and troubleshooting
- Merchant onboarding and store optimization
- Cross-app knowledge across the full Magical Apps portfolio
Things you might not know
- Has personally helped over 1,000 Shopify stores
- Known for going above and beyond with custom solutions for merchants
- Regularly gets shout-outs in five-star reviews
Favorite thing about this job: “When a merchant says the support experience was phenomenal”
Articles by Saad
8 published articles
Benefits of using Shopify Vacation Mode
Learn how using Shopify Vacation Mode on your store with an app can positively impact your business and well-being....
Read more →What is Shopify Vacation Mode?
Learn what Shopify vacation mode is, and the top reasons why Shopify merchants enable it for their shops to pause...
Read more →Guide to Shopify Preorder Sales
Learn everything you need to know about Shopify preorder sales, how to add them to your store, and find an app you can...
Read more →Compare Shopify Vacation Mode vs. Ebay and Etsy
Discover how a Shopify vacation mode app compares to the similar eBay Time Away and Etsy Vacation Mode features. View...
Read more →Shopify Order Form Fields Guide
Learn what Shopify order form fields are, how to add them to your store, and find an app you can trust. Read Guide.
Read more →What are Shopify Order Form Fields?
Learn what Shopify order form fields are, explore common examples, and see how merchants use them to collect...
Read more →Benefits of using Shopify Order Form Fields
Learn why adding Shopify order form fields with an app is the best way to get essential order details and make...
Read more →How to Add Order Form Fields on Shopify
Using an app is the best way to add Shopify order form fields due to limited native solutions. View native and...
Read more →