Skip to main content
Magical Apps

Why Aren’t My New Products Showing Up in the App with Preorder Pro + Back in Stock?

Kyle Godon·help

If you're using Preorder Pro + Back in Stock and new products aren’t appearing in the app right away, you may need to manually resync them.

To do this:

  1. Log into the app through your Shopify store.
  2. In your browser’s address bar, add /apps/import-products to the end of your store URL.
    • Example: https://yourdomain.com/apps/import-products
  3. Press Enter and the app will resync your products.

After that, your new products should show up in the app dashboard.

Originally from our Help Center

Related articles

More guides and resources related to this topic.

What is the difference between Legacy and Purchase Options Preorder Rules?

All new preorder rules use Purchase Options for better checkout integration and order management.

Read article →

How to Set Up Magical Preorder

App install instructionsInstalling the app in Shopify is easy. ​Visit the Magical Preorder listing and click “Install”.

Read article →

Can I Apply Discounts or Special Offers to Preorder Products with Magical Preorder?

Yes. Any discounts or special offers you’ve set up in Shopify will still apply to products available for preorder. The app doesn’t interfere with your existing pricing rules.

Read article →

Can I Apply Rules to a Collection Instead of Individual Products with Magical Preorder?

No, the app does not currently support applying rules to entire collections. Rules can only be set up for specific products or variants.

Read article →

Can I Auto-Launch Preorders Based on Product Tags with Magical Preorder?

No, the app does not currently support automatically launching preorders based on product tags. Preorders can only be triggered by inventory levels or manual rule settings.

Read article →
View all guides →

Ready to grow your store?

Browse our apps on the Shopify App Store. Free to try.

Install from App Store