If fees are not showing up when you add a product to the cart, try these steps:
- Make sure you have fees listed on the Fees page in the app.
- Check that the app embed block is enabled in your theme settings.
- If you use custom conditions for the fee:
- Check that the "Products must match" setting is correct (choose “any condition” if needed).
- Make sure the product matches all custom conditions. Values are case sensitive.
- Confirm the Product Type matches, Product Vendor matches, Product Tag matches, the Option Name exists, and the Option Value is correct for the product.
- Try uninstalling any extra apps you don’t need. Magical Product Fees may not work with other apps that interact with the cart or checkout, such as bundle apps, other fee apps, or upsell apps.
If you still have issues, please reach out to our support team for help.
Always label deposits separately for compliance
Display bottle deposit fees as a clearly labeled, separate line item at checkout and on receipts. This meets regulatory transparency requirements, builds customer trust by showing exactly what they're paying, and makes it significantly easier to track deposits for reporting and audits. Use a clear label like "Bottle deposit" or "Container deposit (CRV)" so customers immediately understand the charge.
“Magical Fees is the only fee app that allows you to apply a fee based on a specific or individual state/province situation. All the other apps we tested only allow 'Location' (the entire country) which is a major limitation. The solution Magical Fees applies during the Cart to Checkout process is very smart and not a hassle. Very easy app to setup and the support was great.”
Originally from our Help Center