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Will Customers See a Message Explaining Why My Store Is Paused with Magical Vacations?

Kyle Godon·Published · Last updated help

Yes. The app lets you display a custom vacation message on your store. You can explain why your store is paused and let customers know when you’ll be back.

Vacation mode only blocks the online store

Vacation mode only disables the Add to Cart button on your online store theme. Orders can still come through via Apple Pay, Shop Pay, Google Pay, Shop app, PayPal Express, saved cart links, and other sales channels. The app hides the button via frontend injection on your theme — it cannot block checkout at the API level. If you need to fully prevent orders, also pause inventory or disable sales channels directly in Shopify. This is the biggest misunderstanding about vacation mode: it does not make it impossible to place orders, only harder for customers using the standard store flow.

Originally from our Help Center

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