To notify your customers when you are back from vacation, you can email everyone who was tagged during your store’s vacation period. Here’s how to do it:
- From your Shopify admin, go to Customers.
- In the customer editor, click theFilter link.
- SelectCustomer tags.
- ChooseContains this exact tag.
- Entervacation-mode as the tag.
- ClickRun query or**▹ Run**.
- Click**Save **and then enter "Vacation mode" as the name for the segment.
- ClickSave.
Now, to email this segment:
- From your Shopify admin, go toSettings > Apps and sales channels.
- ClickEmail.
- ClickOpen app.
- ClickCreate campaign.
- Select an email template.
- ClickTo, then select the "Vacation mode" customer segment.
- Enter a subject line for your email.
- After setting up the email details, customize the body of your message to let your customers know you’re back.
- From the email editor, clickReview.
- ClickSchedule send, and then proceed to send now or schedule a send time.
This process lets you easily reach out to all customers who visited during vacation mode and invite them to return.
Originally from our Help Center