How do I automatically accept, decline, or counter offer requests with Make an Offer?

The steps to set up automatic responses depend on which version of Make an Offer you are using. Please follow the instructions for your version below. ​

Latest Version (V2+): ​

You can automate offers so incoming requests are automatically accepted, declined, or countered based on the offer amount.

1. Click theRules link in the app navigation menu to go to the Rules page.
2. Click the rule you want to set automations for.
3. In theAutomations section, set the values for automatically accepting and/or declining offer requests.
   • If you set values for both, you can also choose to automatically counter offers that would otherwise be declined. The counter offer amount will be set to the lowest offer you would automatically accept.
4. ClickSave.

Make an Offer**cannot automatically accept offers of $0 on products priced at $0.**These offers will always require manual review.

If you’d like to see a walkthrough, you can watch the quick video below: ​ ​

Legacy Version (V1): ​

Automated offers can be managed in the app settings:

1. In the Make an Offer admin section, clickSetup.
2. Select theIncentive Configuration tab.
3. Scroll toStep 3 – Auto Respond to specify the range of offers you want to accept, or to set a price you will automatically counter with if an offer is out of that range.
4. Scroll to the bottom and clickSave.

To automatically decline low offers:

1. In the Make an Offer admin section, clickSetup.
2. Go to theIncentive Configuration tab.
3. Scroll toStep 4 – Automatically Decline.
4. Enter your minimum price and enable the auto decline option.
5. ClickSave.

Note: You can set different rules for different products, but each product can only have one rule. Multiple rules for the same product will not work.